“Email already exists” when creating account

Site SupportCategory: Technical Issue“Email already exists” when creating account
Laura asked 2 years ago

The site is saying my email already exists but I don’t recall joining before. Also, when I ask to reset my password it shuts down and says I haven’t completed the Captcha properly. Can you help? Thanks

2 Answers
Mrs D Staff answered 2 years ago

Hi @laura, we will need to remove the existing instance of your email address manually. Can you email me at admin@livingsober.org.nz and I’ll do this for you? Thanks, Lotta (Mrs D) x

Hitman answered 9 months ago
Ive had things like this happen where my email address is already in use. Turns out I joined while drunk and dont remember…

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